Product Returns
Our goal is your complete satisfaction with your purchases.
You have the right to return a product within 14 calendar days from the date of receipt.
For a return to be accepted, the product must:
To be in its original state.
Must not have been used or damaged.
To be accompanied by the receipt or proof of purchase.
To be returned in its original packaging, if any.
Return Procedure
To request a product return, please contact us by email at 21happyshinypeople@gmail.com or by phone at (+30)6985982904
After the request is approved, you will receive instructions for returning the product.
Return Costs
Return shipping costs are the responsibility of the customer, unless the product was delivered faulty or incorrect.
Refund
After receiving and checking the product, the refund is made within a reasonable time, after consultation with the customer.
Defective or Incorrect Products
In the event that you receive a defective or incorrect product, please contact us immediately so that we can proceed with a replacement or refund at no additional charge.
Refund Exceptions
For hygiene reasons, products that have been used, opened or tampered with cannot be returned, unless they are faulty.